Elemodo Radio
Privacy Policy
Last updated on July 25th, 2026

At Elemodo Radio, accessible from https://radio.elemodo.com and its affiliated domains, and through the official Elemodo Radio apps, one of our main priorities is the privacy of our visitors. This Privacy Policy document describes the types of information that are collected and recorded by Elemodo Radio and how we use them. Elemodo Radio includes apps and web applications developed by Elemodo.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our website and application, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask for it.

When you register for an account, we ask for contact information such as your name and email address, and optionally a telephone number and profile photo.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and any attachments you send us, and any other information you choose to provide.

We record basic device and session information for each sign-in, including a device identifier, operating system, browser, timezone, language, and IP address. This is used to secure your account and to let you review and revoke your active devices.

Apple Music data

Elemodo Radio builds your station from your own Apple Music account, which you connect and can disconnect at any time. When you authorize it, we receive a Music User Token from Apple and use it to read your music library and your recent listening history, including track, artist, album, and recording identifiers, so we can build and update your rotation.

We store the catalog metadata and play history needed to plan your stations. We do not receive your Apple ID password or your Apple payment details, and we do not copy or store the recordings themselves. Revoking authorization, or removing the connection in Settings, stops further access.

Location and weather

So the DJ can talk about your local weather, Elemodo Radio uses a location you configure for a station. Weather data is retrieved from Apple WeatherKit using that location. You can change or remove it at any time, and doing so stops weather segments for that station.

Content you give the DJ

Stations can include feed addresses, topics, and standing notes that you write for the DJ. We store this configuration, fetch the feeds you nominate, and use their contents to write segments. We also store the generated scripts and the audio produced from them, along with a record of what was played, so the DJ can avoid repeating itself.

How your information is processed by third parties

Producing a station requires sending some of your information to service providers who act on our behalf. Specifically:

  • Apple provides music catalog, library, playback, and weather services (MusicKit and WeatherKit).
  • Anthropic and OpenAI receive station context, including your station settings, the topics and feed excerpts in play, and your notes to the DJ, in order to generate spoken segments. This content is sent for the purpose of producing your station.
  • ElevenLabs receives the generated script text in order to synthesize the DJ's speech.
  • Stripe processes subscription payments. Stripe collects your payment details directly, and we receive only a customer reference and the status of your subscription. We never receive or store your full card number.
  • Amazon Web Services hosts our infrastructure and stores generated audio and uploaded images.
  • Fathom Analytics provides privacy-focused website analytics, and Honeybadger provides error monitoring so we can diagnose faults.

These providers process your information under their own privacy policies, and we encourage you to review them.

Connecting other Elemodo services

If you choose to connect another Elemodo product, such as a household briefing from Elemodo Home, Elemodo Radio retrieves the information you have authorized so the DJ can read it on air. This connection is optional, is made with a token you supply, and can be removed at any time in Settings.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain the service, including building and playing your stations
  • Personalize your rotation and the DJ's segments
  • Process your subscription and manage billing
  • Understand and analyze how the service is used
  • Develop new products, services, features, and functionality
  • Communicate with you, including for customer service and service updates
  • Send you emails, text messages, or other communications
  • Find and prevent fraud, and secure accounts

We do not sell your personal information, and we do not use the contents of your music library or listening history for advertising.

Log Files

Elemodo Radio follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring and exit pages, and possibly the number of clicks. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Elemodo Radio uses cookies. These cookies are used to store information including visitors' preferences and the pages that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and other information. You can choose to disable cookies through your individual browser options.

Third Party Privacy Policies

Elemodo Radio's Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third parties for more detailed information, including their practices and instructions about how to opt out of certain options.

Data Retention

Elemodo Radio retains complete data backups for up to sixty days. Generated segments and rundowns are pruned automatically once they are no longer needed. Data may continue to be retained if it is attached to another service requiring longer retention. Users may request their data be removed completely at any time by opening the Elemodo Radio app, going to Settings, and choosing to disable their account.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access. You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

The right to erasure. You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing. You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing. You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, monitor, and guide their online activity.

Elemodo Radio does not knowingly collect any Personally Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

Account / Data Deletion

Users have the ability to disable their account, including all affiliated data, other than data that must be retained for legal or functional reasons. Disconnecting Apple Music removes our access to your library and listening history.

Contact & Inquiries

If you have any questions or need to get in touch regarding Elemodo Radio's Privacy Policy, please log in to your account and use the feedback options in your settings, or use the contact form.

© 2026 Elemodo Radio